Podium is a Customer Interaction Platform that enables local businesses to communicate with customers via text message. With Podium, businesses can easily answer questions from prospective or current customers, collect review on the most important sites, and gain insight into their customer experience.

Podium serves 150,000 users across over 20,000 businesses and is redefining the modern relationship between businesses and customers. Embrace the future of customer interactions!

Podium Website

How is Podium integrated with The Edge?

Customer sms notifications 

Notify customers regarding completed repairs and custom jobs, when items are available for pickup, and more with integrated Podium SMS. Setup in Edge is quick and easy, as it only requires only a few minutes of your time to select the proper System Options and SMS setup.


send reviews conveniently at pos

Build your online reputation, through Google, social media platforms and more, by sending customer reviews conveniently at the time of purchase or item pick-up while their good customer experience is fresh in their minds. 

The Edge and Podium want to make sure your customers are not overburdened with requests which helps protect the relationship built with your customers. If a customer has been sent a request from your store within 60 days, you will be notified that the customer has already been sent a request and should not be sent another.  You can increase this number in System Options. 

Why is it worth it?

Manage your online reputation to ultimately drive more customers into your store.

Podium helps you maintain customer relationships, all while building your online reputation. Easily track and manage your online reviews, improve your ratings, and connect with customers in one efficient, fully interactive platform.

What's the cost?

Contact Edge Customer Service for integration details.

Customer Service is your first step in Podium integration, and can provide you with Podium contact information regarding price and setup.


Check Out The Next Webinar


Podium Coming Soon

Date: 1/1/2025

Time: 12:00 AM - 11:59 PM

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Want more information?

Follow the links below for more information about integrating with Podium.