Appraisal Update Reminder
An email that gets sent 2 years after an appraisal is completed reminding the customer to come back in to get it updated.
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Pearl Restringing Reminder
An email reminder that goes out 1 year after the job is picked up for any repair that included a pearl restringing task SKU.
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Repair Sizing Check
A text message that goes out 1 week after a job is picked up for any repair that included a sizing task SKU to ask if the new size still fits properly.
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Repair 1 Week Checkup
An email and text that goes out 1 week after a repair is picked up to make sure the client is satisfied with the work.
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New Purchase Thank You
A text or email that goes out the day after a customer purchases to thank them for their purchase.
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Stale Opportunity Reminder
A text or email that goes to an associate when one of their opportunities becomes stale.
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