It is possible to edit all details on an existing customer record with the exception of the customer number; this is assigned by The Edge and cannot be changed.
In order to edit a customer you must find them. See Customer Find Filter for details on searching for customers; there is a wide variety of criteria available. This filter is used throughout the software; understanding it is paramount to getting the most out of Edge reporting, marketing, and more.
There are three ways to edit a customer record.
From the Edge main menu:
- Click Customer > Find. Enter search criteria and click OK.
- Select and edit the customer or double click on them.
- Make desired changes and save them.
From Point of Sale:
- Open POS.
- Click Find Cust in the top left, enter search criteria, and click OK.
- Double click the customer's name or click the Notes/Edit button to open the customer record.
- Make desired changes and save them.
From the Customer Display:
There are two system options to activate the Customer Display.
- Use Customer Display for Edits enables it in place of the old customer record when editing from the Edge main menu.
- Show Customer Display enables it at POS when a customer is selected.
- See Customer Display for details on working with this feature.