Canceling Layaways


Follow the steps below when looking to cancel an existing Layaway:

  1. In POS, if the item is currently on layaway, find/select the customer attached to the layaway.
  2. Select the Cancel Order button (which will be highlighted GREEN when a customer has open orders).
  3. Make sure to 0 out any amount in the FEE fields, unless you are charging a Restocking Fee.
  4. Return any money needed by selecting a Tender Option.
  5. Click Done to complete the sale.

NOTE:  This will return the item back to In Stock.

 

Updated on Wed, 01 Dec 2021 by Angela Chiaravalle

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