Customer Options


System Options - Customer Options:

Balances to Primary on Split When splitting linked customer accounts (Spouse/Partner), whether all balances go to primary or are split between the two.
Convert Customer Name and Address on Receipts to Mixed Case Whether to convert the customer name and address to mixed case on receipts.
Custom Field Names Labels for custom fields.
Customer Duplicate Check What action to take with regard to checking for duplicate customers before adding a new one. Options are:
  • Check All Relevant Fields
  • Check on Phone and Email Only
  • Disable Only
Days to Include in Customer Rankings When ranking customers, they should be ranked for this number of days. 3652 max.
Enable Customer Activity Tab Green Dot Allows you to activate or deactivate the green dot indicating activity in the Customer Activity tab. This feature demands database activity.
Guess Gender if Not Specified Whether to try to guess the gender when not specified on a customer record.
Include Spouse/Partner Column on Customer List Views Whether or not to include extra column for spouse information on customer list windows.
Include Spouse/Partner Name Whether to include the spouse/partner’s name throughout The Edge.
Number of Customers to Rank When ranking customers, only this number should be ranked. Max 1000.
Permission Required to See Sale from Customer Activity If set to True, a permission is required to view the sale.
Phone Number Format Template that controls how phone numbers are formatted. Use ‘x’ in place of numbers, e.g. (xxx)xxx-xxxx, xxx.xxx.xxxx, xxx-xxx-xxxx.
Note: This option can potentially conflict with the Validate That Phone Numbers Have 10 Digits option if your phone number template contains less than 10 digits.
Show Dial and Email buttons on contacts screen Show Dial and Email buttons on contacts screen next to the Edit controls.
Show Email Button on Contacts Screen Show the Email button on the contact screen next to the edit controls.
Show Ranks on Customer Display Show ranks and perform re-ranking once a day.
Show Social Button on Contacts Screen Show the Social button on the contact screen next to the edit controls.
Sort Customer Statements Controls how Customer Statements are sorted when printed: by Last Name, by Customer Number, or Not Sorted.
Title Case Names Whether to automatically set title case (capitalization) on names, addresses, and titles throughout the program.
Use Comma After City and Before State in Mailings and on Reports Whether a comma should appear after the city and before the state in mailings and reports.
Use Customer Display for Edits In places that customer edit is opened, use the Customer Display screen. This does not include customer lists.
Use Period After Title in Customer’s Name in Mailings and on Reports Whether a period should appear after the title of part of a customer name on mailings and reports.
Validate That Phone Numbers Have 10 Digits Validate that phone numbers have 10 digits in them. This is important if you will be using texting/SMS features.
Updated on Thu, 10 Apr 2025 by Dominick Mastri

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