If you must record the credit card transaction manually:
- Conduct the sale as you normally would.
- Select Credit Card from the tender area.
- Select the Manual Entry tab if the processor has one. Otherwise, go to step 5.
- Select OK; this is important to enable the entry fields and tell The Edge to start interacting with the card reader.
- Use the keypad on the card reader to enter the account number, month and year of expiration, the customer’s ZIP code, and the security code from the card. The reader may ask if the card has an EMV chip; if so, answer Yes.
NOTE: When a card number is hand-entered and the terminal device prompts for the ZIP code, be sure to enter the customer’s actual billing ZIP code. Entering an incorrect ZIP code or bypassing the ZIP code field could result in a decline or higher fees.
- Select OK on the keypad.
- The Edge will process the data, populating the fields in the Credit Card window.
- When it is complete, finish the sale by checking the tender amount and completing the sale.