Notice that the Record Navigation Bar includes a Supervisor option. Selecting this option will return a drop-down list of actions.
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Void Sale
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Voids the sale and presents the receipt again listing each entry as void. You can void a transaction that included a trade-in provided the traded-in item is still in the original category in inventory or not yet taken in as inventory.
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For record-keeping purposes, we recommend reversing a sale rather than voiding it.
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NOTES:
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•If a statement period has been closed, the void button may not be available on a store charge.
•Posting to QuickBooks will include voiding transactions, but the check and credit card payments are not removed. They will appear as refunds due.
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Change Customer
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Offers the Find Customer filter to assign the new customer. You will be offered a dialog box confirming the action.
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Change Associates
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Offers the ID The Associate(s) window, as seen in the section entitled Starting a New Transaction. This allows you to enter a new associate ID or split the credit among associates.
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Change Why-In/ Promo
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Allows a supervisor to change the reason for the customer’s visit.
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Cancel
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Ends the supervisor options.
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